Terms of service

Last updated: October 2026

These terms apply to every purchase made on www.originandform.in. Origin & Form is operated by Ishar Collective, a sole proprietorship registered at 321, Umaid Heritage, Near Umaid Bhawan Palace, Jodhpur 342006, Rajasthan (GSTIN 08BJSPB2503B2ZP). By placing an order, you agree to these terms.

Who can buy

You must be 18 or older to place an order, or be purchasing with the consent of a parent or guardian.

The pieces

Our pieces are found, vintage or made by hand. Wear, patina, small marks, variations in colour and the irregularities of age or handwork belong to each object. They are not defects, and are not grounds for a refund or exchange.

We photograph and describe every piece as accurately as we can. Colours may look slightly different on your screen. Dimensions are approximate.

Descriptions of age, origin and material reflect our best knowledge at the time of sale. We do not issue certificates of authenticity or provenance.

Pricing and payment

All prices are in Indian Rupees (INR) and include GST. Shipping is free for orders above ₹1,000.

Payments are processed by Razorpay. Cash on delivery is available on orders up to ₹6,000. A cash on delivery fee applies and is shown at checkout. Orders above ₹6,000 must be paid online.

One-of-a-kind pieces

Most of our pieces are one of a kind. Occasionally, a piece may sell elsewhere before the website updates, or two orders may be placed for it at the same time. If this happens, we will contact you personally. You may choose another piece, or receive a full refund, processed on priority.

We do not reserve or hold pieces.

Cancellations

You may cancel your order within 3 hours of placing it, provided it has not been shipped. Write to us at help@originandform.in or on WhatsApp at +91 97821 97820. Refunds for cancelled orders are processed within 14 days to the original payment method.

Custom orders and sourcing requests

We accept custom orders and sourcing requests. Terms, including advance payment, timelines and cancellation, are agreed in writing before work begins. To begin, get in touch.

Trade buyers

We work with interior designers, architects, hotels and other trade buyers on separate terms. For trade enquiries, write to us on WhatsApp at +91 97821 97820.

Returns, exchanges and shipping

Our Return & Exchange Policy and Shipping Policy form part of these terms.

Images and content

All images, text and other content on this website belong to Ishar Collective. They may not be copied, reproduced or used in any form without our prior written permission.